Company Name: RMPS Data Development OU
Company Number: 17313743
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Liivalaia tn 34, 10132
E-mail: support@novarunes.com
Website: www.novarunes.com
Last Update: 18 September 2025
1. Acceptance of Terms
These General Terms and Conditions (“Terms”) set out the rules for accessing and using the NovaRunes platform (“Platform”) and apply to all visitors, registered users, and customers. By accessing, registering on, or making any purchase through the Platform, you confirm that you have read, understood, and agreed to these Terms and accept that you are legally bound by them.
If you do not agree to these Terms, you must stop using the Platform immediately.
You must be of legal age in your country or state to use our services. If you are between the age of 13 and the legal age of majority, you may only register with the consent of a parent or legal guardian, who must take responsibility for your use of the Platform. Users under 13 years old are not permitted to use our services.
By registering, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use the Platform.
2. Definitions
- Platform – the NovaRunes website at www.novarunes.com.
- User – any person accessing or using the Platform.
- Customer – a User who accepts an offer and makes a purchase or order for services or digital content.
- Coach – an experienced and approved provider offering in-game assistance, coaching, or similar services through the Platform.
- Services – any in-game assistance offered via the Platform, including coaching or challenge completion.
- Price – the cost of the Services as displayed on the Platform.
- Offer – a proposal or listing of Services available on the Platform.
- Order – a Customer’s acceptance of an Offer.
- Warranty Period – the timeframe in which the Customer can raise issues with an Order and request adjustments.
3. Scope of the Agreement
These Terms, along with our Privacy Policy, Cookie Policy, and any other relevant policies, form the full agreement between you and NovaRunes. They replace any prior agreements, whether verbal or written. You agree that you have not relied on any statement or promise not expressly included in these Terms.
NovaRunes grants you a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms. All rights remain the property of NovaRunes.
We may suspend or terminate your account or restrict your access to the Platform if we believe you have violated these Terms or applicable law.
4. Use of the Platform
The Platform enables the purchase and sale of in-game items and services, including Dota 2 skins and related digital content. All listings and offers are created and managed by NovaRunes or approved sellers.
Communication between buyers and sellers is handled through the Platform to maintain safety and quality.
You are responsible for all costs associated with accessing and using the Platform, such as internet connection, device, and software. You must not misuse the Platform, attempt unauthorized access, or introduce any malicious code.
NovaRunes may not be available in all regions. You are responsible for ensuring your use of the Platform complies with your local laws.
5. Registration and Account Security
To access certain features, you must register an account. You agree to:
- Provide accurate, current, and complete information
- Keep your account details updated
- Not share your account credentials with others
- Notify us immediately at support@novarunes.com if you suspect unauthorized use of your account
We may suspend or delete accounts that contain false or misleading information or present security risks.
6. Commission on Sales
For each completed sale made through the Platform, NovaRunes charges a 2% commission on the total transaction amount. This commission is automatically deducted from the seller’s payout. By selling items or services via the Platform, you agree to this commission structure.
7. Intellectual Property
All content on the Platform, including text, images, graphics, logos, videos, and software, is owned by or licensed to NovaRunes. You may not copy, distribute, or modify any part of the Platform without prior written consent. The name “NovaRunes” and associated branding are protected and may not be used without permission.
8. Availability and Accuracy
We strive to provide a reliable and accurate service but cannot guarantee that the Platform will always be available, error-free, or uninterrupted. We may modify, suspend, or discontinue parts of the Platform without notice.
9. Orders and Cancellations
All orders are subject to availability. If we cannot fulfill an order due to factors outside our control, we may cancel it and provide a full refund.
10. Limitation of Liability
Our liability is limited to direct, foreseeable losses caused by our breach of these Terms. We are not liable for indirect or consequential damages, including lost profits or data. Our total liability shall not exceed the amount you paid for the affected order.
11. Changes to the Terms
We may update these Terms at any time. Updates will be posted on the Platform, and continued use after the changes take effect means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of Lithuania. If you live in the EEA or Switzerland, you may use the European Commission’s online dispute resolution platform at http://ec.europa.eu/consumers/odr.
13. Contact Information
For any questions or concerns regarding these Terms, contact us at support@novarunes.com or via the contact form on www.novarunes.com.
