Frequently Asked Questions
Most of the items we offer are fully tradeable and marketable on the Steam Community Market. However, some exclusive bundles or event-based items may be non-tradeable. Each item includes a detailed description of its status, so be sure to check before purchasing.
Most items are delivered instantly via Steam trade offer. In rare cases, it may take up to 5–10 minutes, depending on system load. You’ll receive a notification via email and Steam once your item is sent.
Yes, you’ll need to link your Steam account and set your inventory to public in order to receive items. Make sure Steam Guard has been active on your account for at least 15 days to enable trading.
Unfortunately, due to the digital nature of the items and the Steam trading system, we cannot offer refunds once an item has been delivered. Please double-check your selection before completing your order.
We accept major credit/debit cards, PayPal, and select cryptocurrencies. All payments are securely processed through trusted gateways.
Yes, all items are 100% legitimate and delivered directly via official Steam trade offers. We do not use bots that violate Steam policies or third-party hacks.
Yes! Just provide the recipient’s Steam Trade URL at checkout instead of yours. Make sure their inventory is public and their account is ready for trading.
Yes, we frequently run special promotions and bundle discounts — especially during in-game events or seasonal sales. Be sure to subscribe to our newsletter or follow us on social media to stay updated.
If you haven’t received your item within 10 minutes, check your Steam Trade Offers page and email. If it’s still missing, contact our support team with your order ID and we’ll assist you immediately.
At this time, we do not offer item buyback or resale services. However, a trade-in feature is being considered for future development.
