Privacy Policy

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Company Name: RMPS Data Development OU
Company Number: 17313743
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Liivalaia tn 34, 10132
E-mail: support@novarunes.com
Website: www.novarunes.com
Last Updated: 18 September 2025

NovaRunes values the trust of its users and is committed to protecting the privacy and security of personal information. This policy describes what data we collect, how we use it, how we protect it, and the rights you have as a user. By creating an account or using our services, you agree to the collection and processing of your data in accordance with this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR). The information we may collect includes:

Account creation:

  • – Email address
  • – Social network profile (if signing up via social login)

Verification of sellers or service providers:

  • – First name and last name
  • – Age
  • – Phone number

Technical information while using the platform:

  • – IP address and approximate location
  • – Device and browser specifications
  • – Cookies and session data
  • – Browser language and settings
  • – Date, time, and origin of visits (referring URL)

Transaction-related information:

  • – Payment amount, date, and reference number
  • – Contact details necessary to confirm a payment
  • – We do not store credit card numbers or other sensitive payment credentials — these are handled by secure third-party providers

Identity verification (if needed):

  • – A scan or photo of a government-issued ID to confirm account ownership or resolve disputes

2. When and Why We Collect Data

We collect and process your data for the following purposes:

  • – To provide and improve our services
  • – To ensure the full functionality of the platform
  • – To process orders, transactions, and withdrawals
  • – To prevent fraud and enhance security
  • – To send important account notifications
  • – To send marketing communications, if you have consented

Data may be collected in these situations:

  • – When you browse our site (IP address recorded for security, typically stored for up to 9 months)
  • – When you create or update your account
  • – When you place an order or complete a sale
  • – When you provide in-game delivery details
  • – When you use internal chat or communication tools
  • – When sellers submit payout details for withdrawals

3. Storage and Sharing of Data

All personal data is stored in secure data centers with restricted access. We may share necessary information:

  • – With payment providers for transaction processing
  • – With partner services under NovaRunes’ control
  • – With law enforcement upon a valid legal request
  • – With advertising partners (only non-identifiable location data)

4. Publicly Visible Information

Some profile information is visible to other users:

  • – Username (nickname)
  • – Ratings and reviews
  • – Number of transactions and completion rate

Any extra data you choose to share publicly in your profile or directly with another user is your responsibility and is not covered by this Privacy Policy. Sharing personal contact information outside approved channels may lead to account restrictions.

5. Data Protection and Security

We use modern security measures to protect your information against unauthorized access, loss, or misuse. This includes:

  • – Secure servers and encrypted communication channels
  • – Strict access control for staff handling personal data
  • – Processing of payments exclusively via secure payment gateways

While we take all reasonable precautions, no system is completely immune from security risks. NovaRunes cannot be held responsible for incidents beyond our control.

6. Your Rights

Under GDPR and other data protection laws, you have the right to:

  • – Access the personal data we hold about you
  • – Correct or update inaccurate data
  • – Restrict certain types of processing
  • – Request erasure of your personal data (which will also terminate your account)
  • – Receive your data in a portable format (where applicable)
  • – Object to processing for direct marketing or automated decision-making
  • – File a complaint with a supervisory authority

Requests should be sent to support@novarunes.com, and we may require proof of identity before acting on them.

7. External Links and User Content

We are not responsible for the content or security of external websites linked by users in chats, listings, or comments. Following such links is at your own risk.

8. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be posted on this page, and significant changes may be communicated via email or site notifications. Continued use of NovaRunes after an update constitutes acceptance of the revised policy.

NovaRunes is committed to handling your personal information responsibly and securely. If you have any questions about this policy, contact us at support@novarunes.com.